Frequently Asked Questions

Yes, 100%. Customers do not create public profiles and are never asked to share their real name, phone number, or personal details with listeners. You interact protected by a display name or pseudonym chosen by you.

Audio and video calls are never recorded. Text chats are encrypted and processed in real-time by a strict AI moderation system to detect abuse or hate speech. The encrypted log is kept for 14–30 days exclusively for resolving disputes and is then permanently deleted.

Absolutely. You can start with text chat and request a switch to an audio or video call at any time using the controls in the header of the active camera, provided the listener offers those communication channels.

Instead of processing micro-transactions minute by minute, you can purchase token packages in advance through Stripe. Tokens are deducted minute by minute while you're in an active session with a listener, based on the per-minute rate set by them.

Our system sends you a discreet notification when your balance is low (for example, when you have 2 minutes remaining). If your balance reaches zero, the active camera safely disconnects, giving you the option to recharge on-site or end the session without unexpected fees or overdrafts.

Yes! After each session, you can leave an optional review and tip in tokens. Listeners receive 90% of all direct tips as a bonus for the exceptional support they provide.

We operate a transparent revenue-sharing model based on levels: T0 (Trial hours to attract your first clients), T1 (Beginner – 50% commission), T2 (Pro – 60% commission), and T3 (Expert – 70% commission). As your active hours, positive reviews, and activity on the platform increase, your share of earnings automatically increases.

To ensure a safe and high-trust environment for our customers, each listener must go through the identity verification process (KYC). This prevents fraud, ensures accountability, and unlocks your ability to receive payments (payouts).

The tokens you earn accumulate in your Listener Wallet. You can request withdrawals directly to your bank account or your Wise account according to our standard weekly program or instant through the supported payment channels.